Returns & Exchanges
At Herboxa, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your new wardrobe pieces aren't a perfect fit, we are here to help you find the right style or process a quick refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all labels and tags are still attached and the garments are in pristine condition.
Affix Shipping Label
Print the prepaid shipping label generated by our portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated courier service and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing